🧾 Terms and Conditions for Physiotherapists
These Terms and Conditions govern the use of our platform by licensed physiotherapists offering online and home-based physiotherapy services. By registering and using our platform, you agree to abide by the following terms.
1. 🌐 General
- This platform connects certified physiotherapists with patients seeking consultations or therapy online or at home.
- Therapists are independent service providers, not employees of the platform.
- The platform facilitates appointments, secure payments, communication, and management tools.
2. ✅ Acceptance of Terms
- By signing up, uploading credentials, or accepting a booking, you agree to these Terms.
- These Terms may be updated periodically. Continuing to use the platform implies acceptance of the updated terms.
3. ⚠️ Medical Disclaimer
- The platform does not provide medical treatment directly.
- You are responsible for:
- Diagnosing, assessing, and treating the patient based on your professional expertise.
- Ensuring that services are delivered ethically and legally.
- The platform is not responsible for any clinical outcomes, medical advice, or complications arising from your services.
4. 🩺 Consultation and Treatment
- Provide appropriate physiotherapy care during each session.
- Assess the patient before recommending a treatment plan.
- Explain the exercises, expected outcomes, and risks clearly.
- Maintain professionalism and patient focus in every interaction.
5. 💰 Payments and Fees
- You may set your own service rates within the platform’s pricing guidelines.
- The platform deducts a commission per completed session.
- Payments will be transferred to your registered account on a weekly/monthly cycle.
- You are responsible for handling your own tax obligations.
6. 🔁 Refunds and Rescheduling
- Refunds may be issued to patients if:
- Sessions are cancelled without notice by you.
- Sessions are missed or incomplete due to your error.
- Patients can reschedule with at least 12 hours’ notice.
- You are encouraged to accommodate rescheduling to maintain patient satisfaction.
7. 🔐 Data Privacy
- Patient health data must be kept confidential and secure.
- You may not:
- Share patient data outside the platform.
- Use patient information for personal promotion or third-party purposes.
- Comply with data protection regulations (e.g., GDPR, HIPAA, or local laws).
8. 📱 Platform Usage
- Use the platform responsibly and for its intended purpose only.
- Avoid:
- Promoting outside services directly to patients.
- Unprofessional behavior or abusive language.
- Regularly update your availability to avoid booking conflicts.
9. 🧑💻 Nature of Sessions
- Online Sessions:
- Conducted via secure video consultation tools provided by the platform.
- You must ensure a stable internet connection and a quiet, private space.
- Home Sessions:
- Be punctual and maintain a clean, respectful, and safe interaction environment.
- Follow hygiene protocols and dress professionally.
10. 📆 Booking and Appointment
- Appointments must be managed through the platform’s calendar system.
- Keep your availability updated in real-time.
- Accept or decline appointments promptly.
- Avoid no-shows as they negatively affect patient trust and platform ratings.
11. 📋 Medical Information and Consent
- Collect detailed medical history from each patient before beginning therapy.
- Obtain informed consent from patients, explaining the:
- Treatment type
- Duration
- Expected results
- Any potential risks
- Document consent properly before starting therapy.
12. ⚖️ Liability Disclaimer
- You are legally and professionally responsible for the care you provide.
- The platform is not liable for:
- Medical negligence
- Patient dissatisfaction
- Injury or worsening of conditions
- You are strongly advised to carry professional indemnity insurance.
13. 🔁 Sustainability of Sessions
- Maintain consistency and commitment to scheduled sessions.
- If you must take a break or leave the platform, notify patients and the platform in advance.
- Long gaps or unreliable scheduling can result in lower patient retention and visibility.
14. 🤐 Confidentiality
- You must maintain the confidentiality of:
- Patient identities
- Health records
- Session notes
- Breaches of confidentiality may lead to legal action and removal from the platform.
15. 🔄 Rescheduling and Cancellation Policy
- You must notify patients and the platform at least 12 hours in advance if you need to cancel or reschedule a session.
- Repeated cancellations, late arrivals, or no-shows may result in:
- Profile suspension
- Reduced visibility
- Permanent removal
- Emergency cancellations must be communicated with valid reasons.
✅ Final Note
- These terms protect both therapists and patients.
- By continuing to use the platform, you acknowledge and accept these conditions.
- Violation of any of the above policies may result in temporary suspension or permanent ban from the platform.
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🧾 Terms and Conditions for Physiotherapists
These Terms and Conditions govern the use of our platform by licensed physiotherapists offering online and home-based physiotherapy services. By registering and using our platform, you agree to abide by the following terms.
1. 🌐 General
- This platform connects certified physiotherapists with patients seeking consultations or therapy online or at home.
- Therapists are independent service providers, not employees of the platform.
- The platform facilitates appointments, secure payments, communication, and management tools.
2. ✅ Acceptance of Terms
- By signing up, uploading credentials, or accepting a booking, you agree to these Terms.
- These Terms may be updated periodically. Continuing to use the platform implies acceptance of the updated terms.
3. ⚠️ Medical Disclaimer
- The platform does not provide medical treatment directly.
- You are responsible for:
- Diagnosing, assessing, and treating the patient based on your professional expertise.
- Ensuring that services are delivered ethically and legally.
- The platform is not responsible for any clinical outcomes, medical advice, or complications arising from your services.
4. 🩺 Consultation and Treatment
- Provide appropriate physiotherapy care during each session.
- Assess the patient before recommending a treatment plan.
- Explain the exercises, expected outcomes, and risks clearly.
- Maintain professionalism and patient focus in every interaction.
5. 💰 Payments and Fees
- You may set your own service rates within the platform’s pricing guidelines.
- The platform deducts a commission per completed session.
- Payments will be transferred to your registered account on a weekly/monthly cycle.
- You are responsible for handling your own tax obligations.
6. 🔁 Refunds and Rescheduling
- Refunds may be issued to patients if:
- Sessions are cancelled without notice by you.
- Sessions are missed or incomplete due to your error.
- Patients can reschedule with at least 12 hours’ notice.
- You are encouraged to accommodate rescheduling to maintain patient satisfaction.
7. 🔐 Data Privacy
- Patient health data must be kept confidential and secure.
- You may not:
- Share patient data outside the platform.
- Use patient information for personal promotion or third-party purposes.
- Comply with data protection regulations (e.g., GDPR, HIPAA, or local laws).
8. 📱 Platform Usage
- Use the platform responsibly and for its intended purpose only.
- Avoid:
- Promoting outside services directly to patients.
- Unprofessional behavior or abusive language.
- Regularly update your availability to avoid booking conflicts.
9. 🧑💻 Nature of Sessions
- Online Sessions:
- Conducted via secure video consultation tools provided by the platform.
- You must ensure a stable internet connection and a quiet, private space.
- Home Sessions:
- Be punctual and maintain a clean, respectful, and safe interaction environment.
- Follow hygiene protocols and dress professionally.
10. 📆 Booking and Appointment
- Appointments must be managed through the platform’s calendar system.
- Keep your availability updated in real-time.
- Accept or decline appointments promptly.
- Avoid no-shows as they negatively affect patient trust and platform ratings.
11. 📋 Medical Information and Consent
- Collect detailed medical history from each patient before beginning therapy.
- Obtain informed consent from patients, explaining the:
- Treatment type
- Duration
- Expected results
- Any potential risks
- Document consent properly before starting therapy.
12. ⚖️ Liability Disclaimer
- You are legally and professionally responsible for the care you provide.
- The platform is not liable for:
- Medical negligence
- Patient dissatisfaction
- Injury or worsening of conditions
- You are strongly advised to carry professional indemnity insurance.
13. 🔁 Sustainability of Sessions
- Maintain consistency and commitment to scheduled sessions.
- If you must take a break or leave the platform, notify patients and the platform in advance.
- Long gaps or unreliable scheduling can result in lower patient retention and visibility.
14. 🤐 Confidentiality
- You must maintain the confidentiality of:
- Patient identities
- Health records
- Session notes
- Breaches of confidentiality may lead to legal action and removal from the platform.
15. 🔄 Rescheduling and Cancellation Policy
- You must notify patients and the platform at least 12 hours in advance if you need to cancel or reschedule a session.
- Repeated cancellations, late arrivals, or no-shows may result in:
- Profile suspension
- Reduced visibility
- Permanent removal
- Emergency cancellations must be communicated with valid reasons.